🐾 Terms of Service – Essence of Grace Companion Line

Effective Date: September 6, 2025
Last Updated: September 6, 2025

Welcome to Essence of Grace Companion Line, LLC (“Company,” “we,” “our,” or “us”). By accessing or purchasing from www.essenceofgracecompanionline.com (the “Site”), you agree to the following Terms of Service. Please read them carefully before using our website or making a purchase.

1. Use of Our Website

  • You must be at least 18 years old to purchase from our Site.

  • You agree not to use the Site for unlawful or prohibited purposes.

  • All content, including text, images, and product descriptions, is owned by or licensed to us and may not be copied without permission.

2. Products & Orders

  • We sell luxury pet products, dog apparel, and accessories.

  • Product images and descriptions are provided by us and/or our suppliers. We aim for accuracy, but cannot guarantee exact color, size, or fit due to variations in manufacturing.

  • We reserve the right to refuse or cancel any order if fraudulent, unauthorized, or in violation of these Terms.

3. Pricing & Payments

  • All prices are listed in U.S. dollars (USD).

  • We accept payments via Stripe, PayPal, Apple Pay, and Google Pay.

  • Payment must be received in full before your order is processed and shipped.

  • We reserve the right to change prices at any time without notice.

4. Shipping & Delivery

  • We work with trusted dropshipping suppliers and carriers to deliver your products.

  • Estimated delivery times will be provided at checkout but may vary depending on supplier availability, shipping location, or unforeseen delays.

  • Risk of loss transfers to you upon delivery by the carrier.

5. Returns & Exchanges

  • Due to the nature of pet apparel and accessories, returns may be limited.

  • We only accept returns for defective or damaged items.

  • For sizing concerns, please review our size guide before purchasing.

  • To request a return, contact us at info@essenceofgracecompanionline.com within 7 days of delivery.

6. Intellectual Property

  • All logos, trademarks, product names, and branding (including Essence of Grace Companion Line) are the property of the Company.

  • You may not reproduce, distribute, or exploit any materials from our Site without prior written consent.

7. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from your use of our Site or products.

  • Our maximum liability for any claim will not exceed the purchase price of the product in question.

8. Privacy

  • Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

9. Governing Law

  • These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

  • Any disputes shall be handled in courts located in California.

10. Changes to These Terms

  • We may update these Terms of Service from time to time. Updates will be posted on this page with a new effective date.

  • Your continued use of the Site constitutes acceptance of the updated Terms.

11. Contact Us

If you have questions about these Terms, please contact us:

Essence of Grace Companion Line, LLC
📧 Email: info@essenceofgracecompanionline.com
🌐 Website: www.essenceofgracecompanionline.com